I've decided I'm being too harsh to Barnes & Noble.
Let Amazon create an ePub Nook competitor and drive B&N out of business. Root and branch. Stomp it into the ground, thrust a wooden stake through its rotten heart, cut off it's head, sew communion wafers into its mouth and leave its vampiric rotting corpse to turn to ash at the rising of the sun.
THAT would be sufficient compensation for their attitude towards repairing my Nook.
In other words, there's no reason to go to extremes.
Yes, Leonard Riggio, I mean your company sucks rotten eggs!